Journal of Pain and Symptom Management
Volume 36, Issue 1 , Pages 11-21 , July 2008

Supporting Patients and Their Caregivers After-Hours at the End of Life: The Role of Telephone Support

  • Jane L. Phillips, RN, B AppSci, PhD (C)

      Affiliations

    • School of Nursing, University of Western Sydney, Australia
    • Corresponding Author InformationAddress correspondence to: Jane L. Phillips, RN, B AppSci, PhD (C), Rural Palliative Care, Mid North Coast (NSW) Division of General Practice, P.O. Box 920, Coffs Harbour, NSW 2450, Australia.
  • ,
  • Patricia M. Davidson, RN, BA, MEd, PhD

      Affiliations

    • School of Nursing and Midwifery, Curtin University of Technology, Perth, Australia
  • ,
  • Phillip J. Newton, B Nur (Hons), PhD (C)

      Affiliations

    • School of Nursing, University of Western Sydney, Australia
  • ,
  • Michelle DiGiacomo, PhD

      Affiliations

    • School of Nursing and Midwifery, Curtin University of Technology, Perth, Australia

,Accepted 31 August 2007.

  • Image Result

    Decision-making flow chart for AHTSS. RN=registered nurse; GP=general practitioner; AHTSS=After-Hours Telephone Support Service.

    Decision-making flow chart for AHTSS. RN=registered nurse; GP=general practitioner; AHTSS=After-Hours Telephone Support Service.

  • Image Result

    Reasons for accessing the AHTSS.

    Reasons for accessing the AHTSS.

 This study was supported by the Australian Commonwealth Department of Health and Ageing's National Rural Palliative Care Program.

PII: S0885-3924(08)00065-1

doi: 10.1016/j.jpainsymman.2007.08.017

Journal of Pain and Symptom Management
Volume 36, Issue 1 , Pages 11-21 , July 2008